Enhancing Employee Experience
Enhancing Employee Experience Source: https://www.peoplefirst.blog What Is Employee Experience? Employee experience is defined as the total of a worker's experiences in a company. It includes cultural experiences such as interactions with coworkers, leaders, and HR, as well as user encounters with workplace technology and even experiences with their workspace or environment. Just as customer experience (CX) is a catch-all term for all consumer interactions with a brand, employee experience (EX) encompasses all employee interactions with an organization. Employees are increasingly viewed as "customers" of the organization. This is especially true in departments responsible for aspects of business culture, such...